Privacy Policy

Who we are

AI Tutor Code is a trading name of DoubleMDevelopment Fz LLC, a company registered in the UAE. We provide online 1-on-1 tutoring in Python, SQL, AI tools, LLM Engineering, and Machine Learning for professionals, career changers, and entrepreneurs. Our website is aitutorcode.com. If you have any questions about this policy, contact us at michael@aitutorcode.com.

What information we collect

When you submit our contact form, we collect the information you provide, which may include:

• Your name and email address
• Your phone number (optional, for WhatsApp contact)
• Your current role and experience level
• The topic you want to learn and your learning goals
• Your preferred schedule and timezone
• Any additional information you include in your message

We do not collect payment information directly. Payments are handled by third-party processors. Our services are primarily designed for adult professionals. Younger students are welcomed on a case-by-case basis. If you are under 18, please contact us directly (with your parent or guardian involved) before submitting any personal information through this website.

How we use your information

We use the information you provide to:

• Respond to your enquiry and assess whether our service is a good fit
• Schedule and deliver tutoring sessions
• Send session-related communications (scheduling, reports, reminders)
• Improve our service based on the feedback you provide

We do not use your information for advertising, and we do not sell, rent, or share your personal information with third parties for marketing purposes.

Third-party services

We use the following third-party services to operate the website and deliver our service:

• Resend: handles delivery of contact form submissions to our inbox. Your form data is transmitted through Resend's servers.
• Calendly: used for booking discovery calls. If you book a call, Calendly collects your name, email, and scheduling preferences under their own privacy policy.
• Vercel: hosts this website. Standard server logs (IP address, browser type, pages visited) may be collected by Vercel as part of normal web hosting operations.

How long we keep your data

We retain enquiry information for as long as necessary to respond to and manage your request. If you become a student, we retain relevant records for the duration of the tutoring relationship and for a reasonable period afterwards for administrative purposes. You may request deletion of your data at any time by contacting us.

Your rights

Depending on your location, you may have rights under applicable data protection laws (including the GDPR for UK and EU residents) to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict how we process your information
• Request a copy of your information in a portable format

To exercise any of these rights, please contact us at michael@aitutorcode.com. We will respond within 30 days.

Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to this policy

We may update this privacy policy from time to time. When we do, we will update the “last updated” date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.

Contact us

For any questions or concerns about this privacy policy or how we handle your data, please contact: michael@aitutorcode.com